About the Role

Office Assistant

Hybrid

Regional Center Services

Full time1566

San Francisco, California, United States

Description

Office Assistant

Starting Salary Range: $42,193 - $50,632

GGRC is looking to hire a Office Assistant who will provide general administrative support to members of the Regional Center Services Social Work unit to ensure overall efficiency in the operations of the Department

Responsibilities:

• Coordinate activities for processing, copying, routing copies to records, and distribution of reports and forms via mail or email

• Retrieve files, prepare documents to accompany files and word-processing of document information

• Sort, copy, prepare, assemble, and file reports and forms for unit

• Prepare and distribute correspondence, including certified mail, while adhering to statutory timelines

• Manage Officer of the Day (OD) schedule and rotation

• Maintain unit staff directory and staff lists

• File memos from unit manager

• Prepare case assignments memos

• Participate in staff /internal meetings and tasks forces as assigned.

• Support to new or temporary administrative staff

• Manage Purchase of Service (POS) and Individual Program Plan (IPP) Processing

  • Review POS requests and IPP documents for accuracy and thoroughness

  • Coordinate corrections to POS requests and IPPs when needed

  • Assist with sorting or updating POS reports or monitoring reports for special projects

  • Review file for GGRC vendors or individuals supported by GGRC to ensure accuracy of POS and IPP

• Front Desk Coverage

  • Route all incoming and outgoing calls to appropriate staff or department

  • Provide basic information regarding the GGRC San Francisco County Office

  • Route messages from general voice mail box to appropriate staff or department

  • Greet individuals/families supported by GGRC and other visitors in a professional and courteous manner and informs staff of visitor arrivals

  • Ensure lobby and front desk are neat and professional in appearance

• Participate in special projects, and assist with additional duties or tasks, as assigned

• Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act

Requirements

Education

• High School Diploma or equivalent

Experience

• 1+ year experience in office setting involving production typing, machine transcription, processing of documents, and a variety of general clerical duties

Competencies

• Attention to detail

• Organizational skills

• Customer service orientation

• Time management

• Adaptability

• Collaboration/teamwork

• Self direction

• Initiative

General Skills

• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation

• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner

• Ability to operate basic office equipment, including scanners, copiers, faxes, phones

• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications

• Ability to type 60 wpm

• Use of discretion and ability to maintain confidentiality

Desired Qualifications

• Coursework in Office Management or Medical Office Assistance

• Experience in multi-cultural settings and/or multi-lingual capacity

Benefits

What are the benefits to working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education