Senior Technical Writer

About the Role

Title: Senior Technical Writer

Location: Iowa City United States

Job Description:

University of Iowa Health Care Information Systems has an outstanding opportunity to join our team as a Senior Technical Writer. The Senior Technical Writer develops information technology (IT) related documentation in support of the operations and regulatory compliances for UI Health Care Information Systems (HCIS). This position is responsible for designing, writing, and revising technical documents including, but not limited to, disaster recovery, standard operating policies, procedures, and knowledge articles.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities:

Consults with stakeholders regarding the subject material and develops a documentation outline

Assures that documentation is designed to meet appropriate standards

Collaborates with department staff while developing written technical material and revises material submitted by other department staff

Uses style guide to meet standards for style, terminology, clarity, and conciseness

Utilizes a standard approved documentation management system to develop written material, charts, diagrams or other descriptors

Supplements written material with diagrams, charts, and additional inserts that aid in providing clarity

Determines, utilizes, and manages a documentation control process to be used on all materials developed

Maintains all documentation and versions in a central approved repository

Collaborates with department staff to assure documentation is current

Leads the department in efficiently creating technical documentation

Trains and briefs staff on proper documentation format and standards

Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff

Additional Information:

Salary: $55,613.00 to commensurate – Paygrade 5A

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time: 100%

Location: 3281 Ridgeway Drive, Coralville, IA

Staff Type: Professional & Scientific

Type of Position: Regular

Education Requirements:

Master's degree or an equivalent combination of education and experience is required

Experience Requirements:

Three to five years of professional experience in a technical writing role

Experience developing Disaster Recovery Documentation or similar complex IT documentation

Demonstrated analytical skills, critical thinking skills, and effective project management skills

Effective interpersonal relations skills promoting teamwork and collaborative alliances

Attention to detail and excellent written and verbal skills in English

Desired Qualifications:

ITIL Foundation Certification

Experience in a healthcare environment

Advanced knowledge of Microsoft Word, especially templates, styles and macros

Experience with SharePoint, PowerPoint and Visio

Experience with publishing documentation using RoboHelp or other Help Authoring Tools

Experience with coding HTML and CSS using Dreamweaver or other HTML editors

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Paul Hanson - paul-hanson@uiowa.edu

Additional Information

Classification Title: Senior Business Analyst

Appointment Type: Professional and Scientific

Schedule: Full-time

Work Modality Options: Remote within Iowa

Compensation

Pay Level: 5A

Starting Salary Minimum: 55,613

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.